Customer Value

What’s the value of a customer or client to your business? Does a customer have a different value depending upon what stage of the sale you’re in with him? Do you even consider a customer to be a customer before a purchase is even made?

Read more ...

Customer Service - except, or exceptional?

The Southeast Cherokee Business Network (SECBN) had a guest speaker this week, Dave Daily, from The Kindness Revolution… Sounds kinda funny, that twenty-five or so local business owners and representatives would need to hear someone come in and talk about kindness, but that’s what we did and hopefully it at least opened some eyeballs, and some minds to the possibilities…

Read more ...

Why Turn-key Services are a Value

It's the value-add of turn-key service that sets some companies apart from the competition. Turn-key service providers are leveraging partners, resources that allow you to magnify your business growth.

Read more ...